This page was exported from All The Latest MCTS Exam Questions And Answers For Free Share [ https://www.mctsdump.com ] Export date:Thu Nov 21 10:35:14 2024 / +0000 GMT ___________________________________________________ Title: [Mar-2017 Dumps] Free PassLeader 500-052 Study Guide With Free VCE and PDF Download --------------------------------------------------- New Updated 500-052 Exam Questions from PassLeader 500-052 PDF dumps! Welcome to download the newest PassLeader 500-052 VCE dumps: http://www.passleader.com/500-052.html (60 Q&As) Keywords: 500-052 exam dumps, 500-052 exam questions, 500-052 VCE dumps, 500-052 PDF dumps, 500-052 practice tests, 500-052 study guide, 500-052 braindumps, Deploying Cisco Unified Contact Center Express Exam P.S. New 500-052 dumps PDF: https://drive.google.com/open?id=0B-ob6L_QjGLpYXZoZjV3d2JaTWs NEW QUESTION 1Cisco Finesse supports the use of custom call variable layouts. How does the agent desktop determine which layout to use? A.    The name of the layout is passed to the agent desktop via a keyword variable that is named user layout.B.    The layout is associated to the team under Team Resources.C.    The layout is associated to the CSQ definition.D.    The layout is associated to the desktop layout under Team Resources. Answer: A NEW QUESTION 2Which phones must be associated to the RmCm application user account? A.    all phonesB.    none, because that user account is not used for phone associationC.    only agent phones that are used with the Cisco Finesse agent desktopD.    only Cisco Finesse IPPA phones Answer: C NEW QUESTION 3Which two Cisco Unified CCX steps should you use if you want to send an HTTP message? (Choose two.) A.    Write DocumentB.    Place CallC.    Send HTTP ResponseD.    Cache DocumentE.    Create URL Document Answer: CD NEW QUESTION 4Where can you start, stop, and restart Cisco Unified Contact Center Express services? A.    the system page on Cisco Unified Contact Center Express AdministrationB.    Cisco Desktop AdministrationC.    Control Center on Cisco Unified Contact Center Express Service abilityD.    Cisco Unified Communications Operating System Administration Answer: C NEW QUESTION 5Which tab on the Cisco Finesse agent desktop hosts the gadget for agents to accept or initiate a call? A.    The My Statistics tab hosts the gadget.B.    The Home tab hosts the gadget.C.    The Manage Customer tab hosts the gadget.D.    The gadget to initiate or accept a call is common and is not tied to a specific tab. Answer: C NEW QUESTION 6Which three operations can be performed within the Cisco Finesse IP Phone Age (IPPA)? (Choose three.) A.    A supervisor can use Finesse IPPA to act as an agent and accept calls.B.    An agent can sign in to Finesse IPPA and initiate call recording.C.    A supervisor can sign in to Finesse IPPA and initiate call recording.D.    An agent using Finesse IPPA can enter Not Ready, Sign-out, and Wrap-up reasons.E.    Agents can log in to Finesse IPPA with Cisco Unified CCX deployed using a Standard license. Answer: CDE NEW QUESTION 7Which action enables a contact center supervisor to access and monitor live data reports for multiple teams? A.    Take no action, because a supervisor cannot monitor more than one team.B.    Assign the supervisor as primary superior for one of the teams and as secondary supervisor for other relevant teams.C.    Assign the supervisor as primary supervisor for all the relevant teams.D.    Add the supervisor as a member of all the relevant teams. Answer: C NEW QUESTION 8A customer purchases 200 Cisco Unified Center Express Premium agent seats In order to run a 30-port outbound IVR campaign, which two addition items must the customer purchase? A.    a routerB.    a gatewayC.    30 outbound IVR portsD.    30 agent seatsE.    15 agent seats Answer: BC NEW QUESTION 9…… Download the newest PassLeader 500-052 dumps from passleader.com now! 100% Pass Guarantee! 500-052 PDF dumps & 500-052 VCE dumps: http://www.passleader.com/500-052.html (60 Q&As) (New Questions Are 100% Available and Wrong Answers Have Been Corrected! Free VCE simulator!) P.S. New 500-052 dumps PDF: https://drive.google.com/open?id=0B-ob6L_QjGLpYXZoZjV3d2JaTWs --------------------------------------------------- Images: --------------------------------------------------- --------------------------------------------------- Post date: 2017-03-02 10:22:07 Post date GMT: 2017-03-02 10:22:07 Post modified date: 2017-03-02 10:22:07 Post modified date GMT: 2017-03-02 10:22:07 ____________________________________________________________________________________________ Export of Post and Page as text file has been powered by [ Universal Post Manager ] plugin from www.gconverters.com